"The strength of FrontierMEDEX is the capability of contacting customers with different ways of communication and different languages."

- J.M., Costa Rica

Assistance Capabilities

Assistance Capabilities

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24/7 Assistance Capabilities
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CMI insurance plans include FrontierMEDEX assistance services. Whether you've lost your passport or need to be evacuated from your destination, you can call FrontierMEDEX for help. We are available anytime, day or night, to lend a hand when you need it.

Our Global Network

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The MEDEX Global Network
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We work with 59,000 providers and resources in more than 200 countries to protect our travelers. Read more about the companies we work with to keep you safe and healthy.

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Medical Evacuations and Assistance

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Medical Evacuations and Assistance
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If you experience a medical emergency abroad, will you know who to call for help? What hospital to go to? How to get home, if needed? Our medical evacuation and assistance services can help.

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Security Evacuations and Assistance

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Security Evacuations and Assistance
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Available as an add-on product, our security assistance services protect travelers during unexpected political or security incidents. We've helped with the unanticipated war in Lebanon, terrorist attacks in India, and political unrest in Guinea, to name a few.

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Travel Assistance

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Travel Assistance
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Our travel assistance services help make those minor travel glitches easier. Now you know who to call for help with lost passports, emergency translations, and more.

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Know Your Plan?

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Questions?

Call us at (800) 586-0753
between 8am - 5pm, EST
Calling international?
+1-410-583-2595

Lyme Disease in China

When a young man was in China, he developed symptoms of Lyme Disease. His mother contacted CMI for a hospital referral. The FrontierMEDEX Emergency Response Center recommended a nearby hospital, which is a credentialed FrontierMEDEX Center of Excellence. The local physicians put him on antibiotics and the young man began to feel better. FrontierMEDEX continued to follow the case until the young man no longer needed our assistance.